What our Customers say...
"The crew was great. I appreciated all they did during this difficult time."
Bill Lambert was punctual, courtesy, and knowledgeable. He put us at ease when he started to explain the things we had to know about our problem. Bill is the type of employee that can only help a business succeed. You have a very valuable asset in him. I'm glad we chose SERVPRO.
Jo and Joe M
Best company ever! Most polite, knowledgeable, effective people ever!
I am extremely happy with the dedication that was shown towards my situation and am very happy with the work that was done.
5 Star Rating!!
100% Satisfied and would highly recommend SERVPRO to anyone!
"I have to stress, the workers who have been coming to our home... are the friendliest, hardest working, most professional people I have worked with.
I commend SERVPRO, for its standard of excellence. I would recommend SERVPRO, in a heartbeat!!!
I can't say enough about the service and attention to detail we have experienced throughout this entire process. You and your staff have made a bad experience bearable."
Thank you for the prompt and professional service from start to finish! Jan and her team were amazing! I would highly recommend your company! :)
Everyone worked as a team and was respectful of all my belongings. Jan most of all always returned my phone calls promptly and always had an answer for me no matter what time. Everyone worked hard! Thanks to all in this crisis! Great job!
"Thanks for an Excellent Service!
I will have your company as first option for service."
SERVPRO is Top Notch. The Best. Good job guys.
"I am extremely happy with the ERP service. I was even more impressed by a job well done. I was impressed with the crew's speed in getting to the loss since I had called so early in the morning. The crew's attitude was very positive through the duration of the loss. Thank you to the entire company. Your company is the best."
My client (a local hotel) was very happy SERVPRO showed up when you did. The situation would have been much worse if you had not been there. The crew was exemplary.
"This was one of the best experiences we've had with a service to help our needs! The office staff was very professional and courteous. Steve, that came out to investigate it was so-o-o helpful and consoling. The gentlemen that came to our house to do the cleaning and restoration were awesome! Very informative, hard-working men, very knowledgeable and reassuring. We had a very plus, positive experience, and would recommend the company to anyone! We will definitely request the gentlemen that we had and hope that ALL of your men are this professional and hardworking. GREAT JOB!!"
I want to thank everyone that I dealt with from the office from Bill to the crew that was at my home. Your dedication to quality work and customer service is the reason I called SERVPRO and the reason I will continue to call you.
I was very impressed with your professionalism and knowledge. It was particularly noticeable as we had another company give us a quote. Compared to the competitor's representative, your manager is an all-star!
The people were very nice and friendly. They also helped us remove what we had a hard time with.
You guys are the best. Thanks for all of your help. Greatly appreciated.
Most people call to complain but I wanted to tell you that your team did a great job at my home.
I am very happy with your services! All the people who came to my house were very nice and polite. They knew their stuff and were willing to explain the steps to me.
I was extremely impressed and pleased with the SERVPRO crew onsite who handled his claim. I will definitely be telling everyone to use SERVPRO for any disaster!!
After receiving an email from one of your crew chiefs, I wanted to thank you for the great communication. In his email, he explained who he was and who the client was, as well as the time and cause of the loss followed by the plan of action that SERVPRO would be taking to mitigate the damage.
My insurance adjuster told me that he greatly appreciated the quick response and that he thought SERVPRO handled the coverage concern issue very well. He feels his clients are in good hands.
The technician onsite deserves a raise. He is so good at what he does and patiently explained the process to me.
Both of the Production Technicians were very professional and excellent to talk to.
Your Production Crew came when I was really upset. Their very polite demeanor is amazing. I will use SERVPRO anytime!
Your crews are kind and courteous, even through the long hours they work.
I am extremely happy with the work that SERVPRO has done and with the crew onsite. I hope I never have to call [SERVPRO] again but should I have any other problems, I know who to call. I have already started referring [SERVPRO] to my friends.
Very professional, good workmanship. Everyone was very responsive and helpful.
I called for a water loss after last month's heavy rain and I received a call back within the hour! I was impressed with how quickly they responded despite having so many customers calling at once for the same storm.
Thank you for your professionalism and kindness after my basement flooded from this month's bad rain storms.
Don’t mess with success. They sure are good right now at what they do. They helped me out after the most recent storm came through the Lehigh Valley.
The SERVPRO Production Crew that was at my house was very courteous. They were very polite when they needed to come through my home. Their kindness is greatly appreciated during this trying time.
Thank you for an awesome job on this loss. I got a call back from your on-call technician a few minutes after hanging up with your answering service. He was very pleasant for 3:00 AM and I didn't feel like I was inconveniencing him, like I would if I was calling some other vendors after-hours. I hung up the phone feeling comfortable enough that he had it under control to go back to bed for a couple of hours. This type of service is extremely valuable to us and does not go unnoticed...keep it up!
Jason - Director, Property Management
"Thank you so much for your hard work and diligence while cleaning out our garage after the fire! So many thanks that you discovered the improper wiring inthe crawl space! Thank you so much!!"
I am so thankful for SERVPRO. They responded to our call in a timely manner and completed the job within a day and a half. I was also very impressed that they made sure there was a Spanish speaking crew member each day to help with translating the job progress to me.
Although SERVPRO is known mostly for disaster recovery, the local branch we contract with holds some of the highest level of mold remediation certifications available. I assure you that we are in good hands with them - they are aware of changes in conditions since their last visit and the specific concerns/issues with your allergies. – Jason A – Commercial Property Manager
SERVPRO did some minor mold remediation and put down a vapor barrier in our crawl space. The guys were on time, placed protection up to protect the rest of the house, did their work timely and professionally, cleaned up, and were out in the matter of a few hours. I’m very satisfied with the total experience, they did a great job!
I had some black mold in my attic. Was concerned about the chemicals because of having a newborn. SERVPRO was great. They used safe chemicals and worked fast.
Steve evaluated our problem, told us what his crew would do to correct it and called the office to have the job scheduled. They were professional and corrected the issues that caused our problem in the first place. Was very pleased with the outcome.
Great company to work with. We discovered mold in our attic and SERVPRO took care of everything and explained the process to us. They were professional, courteous, and paid attention to detail. Highly recommended!
"SERVPRO has done well cleaning up water damage for us two times in the past. Both times SERVPRO has done an excellent job and their workers/supervisors have always been friendly and easy to deal with. Thank you, Sheila"
Sheila R. Forstoffer
Arcadia Development Corp.
Hi Greg, I wanted to thank you for an awesome job on this loss. I got a call back from your on-call tech a few minutes after hanging up with your answering service. He was very pleasant for 3:00am and I didn't feel like I was inconveniencing him, like I would if I was calling some other vendors after-hours. I hung up the phone feeling comfortable enough that he had it under control to go back to bed for a couple of hours. The icing on the cake was you touching base with me and then actually showing up, in person, at the building before 7:00am for something that panned out to be a relatively minor job.
This type of service is extremely valuable to us and does not go unnoticed...keep it up!
If we have any water extraction or clean-up needs in the future you'll be the first call I make. Thanks again and looking forward to working together in the future.
Keep up the good work, I don't see any areas of improvement needed. Would not hesitate to call on your services again, great people and professional job.
Thank you so much for taking the time to weed out my "special" holiday ornaments from my children and grandchildren. I was overwhelmed when I was given the box of treasured items! Also, thanks for the fruit arrangement. Your crew has done a fantastic job with all of our "stuff"! They were respectful, efficient, and good-natured! We will highly recommend your company to others! Warmest Wishes this Season, God Bless!
On site crew was very pleasant and understanding. I was nervous on how everything would be handled and they helped me understand it through the process.
The Sewer Authority had been air blasting pipes on our block and although our shop was not the problem we were the lucky recipient of having our bathroom's become...well...a bit of a mess. Anyway, I just wanted to thank you and everyone at SERVPRO for being professional. Your reps were here in no time and cleaned the affected areas thoroughly. Once I saw the SERVPRO van pull in I was happy that a fellow Chamber member was getting the business and I know it would be taken care of!
Your team was friendly, on time and receptive to our needs and concerns.
Was very impressed with the prompt, efficient service and explanation of all services. Would definitely recommend SERVPRO to my neighbors and friends!
We really appreciated the advance phone calls before each visit. Joe is extremely courteous and knowledgeable help.
Guys did a great job! Joe did an excellent job explaining what was going to happen and the required paperwork! Excellent work on the cleanup! Very impressed!
The guys were wonderful, I would recommend your service to everyone. Thanks for a wonderful service!
John, myself and our entire family would like to thank you all for everything you have done so we could deal with what is going on with John's father. We truly appreciate it. Thanks so much.
Excellent in all respects. Friendly and courteous.
Thank you to everyone from the office to Bill to the crew that was at my house. Your dedication to quality work and customer service is the reason I called SERVPRO and he reason I will continue to call SERVPRO.
What a fantastic job the crew did on cleaning the basement from soot damage. My wife and I are very pleased with SERVPRO's work and glad to be able to use our basement again. Thank you, Reggie, Linda and Lisa. Good job.
"If we have any water extraction or clean-up needs in the future you’ll be the first call I make. Thanks again and looking to forward to working together in the future."
- Project Manager